Open 9am-5pm, Mon-Fri 07946 442 524 / 07539 253 149

Privacy Policy

At Ford & Williams, we take your privacy very seriously. We hate spam just as much as you do and will never sell, rent or otherwise distribute or make public any personal information that you may share with us.

The purpose of this Privacy Policy is to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. It will also outline your rights with respect to the data that we collect.

What is Personal Data?

Personal data means any infomation relating to an identified or identifiable natural person (you, the 'data subject') by us (the 'data controller') or any other third party. An identifiable natural person, as defined by the EU General Data Protection Regulation (GDPR) is "one who can be identified, directly or indirectly, such as by a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".

What are Cookies?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

The only cookies used on this website are those by the Third Party data processors, Google Analytics and StatCounter, as outlined below under Site Visitation Tracking. By using the Website with cookies enabled, you agree that we can place these types of cookies on your device. If you do not want these cookies to be placed on your device, then you can disable cookies on your internet browser or, for StatCounter, set up a blocking cookie as described below.

Personal Information that we Collect & Why we Collect it

This website collects and uses personal information for the following reasons:

Site Visitation Tracking

Google Analytics

Like most websites, this site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Google Analytics also records your computer's IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see below).

Google Analytics makes use of cookies, details of which can be found on Google's developer guides.

Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.

Feedback

Should you choose to send us your feedback via our website, the name and email address you enter with your feedback will be saved to this website’s database. This information is only used to identify you as a contributor to the feedback section of this website and is not passed on to any of the third party data processors detailed below or elsewhere.

Only your name and the course that you took will be shown on the public-facing website. If you wish to remain anonymous, please inform us via the feedback section at the time of sending your feedback or email us at

Your feedback and its associated personal data will remain on this site until we see fit to either remove the it. Should you wish to have the feedback and its associated personal data deleted, please email us at using the email address that you originally used to complete the form.

If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.

NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

Contact Forms & Email

Should you choose to contact us using any of the contact forms or call back request forms on our website, or an email link like , none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in this Privacy Policy or elsewhere. Instead the data will be collated into an email and sent to us. We will then only use this data to contact you with regards to your enquiry.

How we Store your Personal Information

As detailed above, if you submit a testimonial published on this website some personal information will be stored within this website’s database. This is currently the only occasion where personal data will be stored on this website.

Third Party Data Processors

Th eonly Third Party we use to process personal data on our behalf is Google (Privacy policy)

Links to Other Websites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you'’'ll need to check that site’s own privacy statement.

Your Rights

It is your legal right to request, at any time, to view, amend or remove any of the personal data we hold on you. Simply email us at with your request.

Data Controller

The data controller of this website is:
Ford & Williams, a UK partnership formed my M Ford and R Williams. [7 Pedlars Path, Danbury, Chelmsford, Essex, CM3 4HZ]

Changes to this Privacy Policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.